--- title: "Koryu Keystone Academy | AI Business Training in Singapore" description: "Koryu Keystone Academy provides AI business training, workforce transformation programmes, and cross-border professional accreditation in Singapore. Led by Chai Kok Young (PwC Consultant, Multi-Listed CTO) and Sam Koh (DDDLP-Certified Workforce Strategist)." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "EducationalOrganization", "name": "Koryu Keystone Academy", "alternateName": "KKA", "url": "https://koryukeystone.com.sg", "logo": "https://koryukeystone.com.sg/kka-logo.png", "description": "Koryu Keystone Academy provides AI business training, workforce transformation programmes, and cross-border professional accreditation in Singapore.", "address": { "@type": "PostalAddress", "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square", "addressLocality": "Singapore", "postalCode": "409051", "addressCountry": "SG" }, "contactPoint": { "@type": "ContactPoint", "telephone": "+65-93851503", "contactType": "customer service", "areaServed": "SG", "availableLanguage": "English" }, "areaServed": { "@type": "Country", "name": "Singapore" }, "hasOfferCatalog": { "@type": "OfferCatalog", "name": "AI Business Training Programmes", "itemListElement": [ { "@type": "OfferCatalog", "name": "AI Business Transformation", "description": "Hands-on AI implementation workshops and masterclasses for SME owners, sales leaders, and CX managers in Singapore.", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Course", "name": "The Workshop: Build Real AI for Your Business", "description": "Hands-on intensive workshop for SME owners implementing practical AI solutions with immediate ROI." } }, { "@type": "Offer", "itemOffered": { "@type": "Course", "name": "The Masterclass: AI for Sales High-Growth Outreach", "description": "Advanced lead generation and automation frameworks for sales leaders and entrepreneurs." } }, { "@type": "Offer", "itemOffered": { "@type": "Course", "name": "The Workshop: Service Leadership, Powered by AI", "description": "Service Symbiosis framework training integrating AI tools with human emotional intelligence for CX leaders." } } ] }, { "@type": "OfferCatalog", "name": "Workforce Transformation", "description": "Career Conversion Programmes, job redesign, and skills-based training for organisations in Singapore.", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Career Conversion Programme (CCP) Management", "description": "Approved programme management for reskilling mid-career hires with salary support up to 90%." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Job Redesign & Skills-Based Training", "description": "DDDLP-certified workforce development using design-thinking methodology." } } ] } ] }, "sameAs": [ "https://www.linkedin.com/company/koryu-keystone", "https://tiktok.com/@koryu_keystone" ], "founder": { "@type": "Person", "name": "Chai Kok Young", "jobTitle": "AI Advocate & Master Trainer", "description": "Technology strategist, PwC Consultant, and CTO for multiple listed companies with 20+ years of industry experience.", "worksFor": { "@type": "Organization", "name": "Koryu Keystone Academy" }, "sameAs": "https://www.linkedin.com/in/kokyoung-chai/" }, "employee": { "@type": "Person", "name": "Sam Koh", "jobTitle": "Workforce Transformation Strategist", "description": "DDDLP-Certified Business Development and Learning & Development specialist. CCP approved programme manager specialising in Career Conversion Programmes and job redesign.", "worksFor": { "@type": "Organization", "name": "Koryu Keystone Academy" }, "sameAs": "https://www.linkedin.com/in/koh-leong-sim/" }, "legalName": "Koryu Keystone Academy Pte. Ltd.", "taxID": "202603593Z" }, { "@context": "https://schema.org", "@type": "ProfessionalService", "name": "Koryu Keystone Academy", "description": "Koryu Keystone Academy provides AI business training, SME AI transformation consulting, and workforce development services in Singapore.", "url": "https://koryukeystone.com.sg", "telephone": "+65-93851503", "address": { "@type": "PostalAddress", "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square", "addressLocality": "Singapore", "postalCode": "409051", "addressCountry": "SG" }, "serviceType": [ "AI Business Training", "SME AI Transformation", "Workforce Transformation", "Corporate Training", "AI Sales Masterclass" ], "areaServed": { "@type": "Country", "name": "Singapore" }, "hasOfferCatalog": { "@type": "OfferCatalog", "name": "AI Training Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI Business Training Singapore", "description": "Hands-on AI implementation workshops for SME owners and business leaders in Singapore." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "SME AI Transformation Consulting", "description": "Practical AI frameworks and automation strategies for small and medium enterprises." } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI Sales Masterclass", "description": "Advanced AI-powered lead generation, outreach automation, and conversion optimisation for sales teams." } } ] } }, { "@context": "https://schema.org", "@type": "ItemList", "name": "AI Business Training Courses", "description": "Professional AI training programs for business transformation and workforce development in Singapore", "itemListElement": [ { "@type": "Course", "position": 1, "name": "The Workshop: Build Real AI for Your Business", "description": "A hands-on intensive workshop designed for SME owners who want to implement practical AI solutions that deliver immediate ROI. Includes hands-on AI tool implementation, custom automation workflows, and real business case studies.", "provider": { "@type": "EducationalOrganization", "name": "Koryu Keystone Academy", "sameAs": "https://koryukeystone.com.sg" }, "educationalLevel": "Professional", "teaches": [ "AI Tool Implementation", "Custom Automation Workflows", "Business Case Studies", "SME AI Transformation" ], "audience": { "@type": "Audience", "audienceType": "SME Owners" }, "hasCourseInstance": { "@type": "CourseInstance", "courseMode": "onsite", "startDate": "2026-02-26", "location": { "@type": "Place", "name": "Singapore", "address": { "@type": "PostalAddress", "addressLocality": "Singapore", "addressCountry": "SG" } } }, "offers": { "@type": "Offer", "price": "300", "priceCurrency": "SGD", "availability": "https://schema.org/InStock", "validFrom": "2025-01-01" } }, { "@type": "Course", "position": 2, "name": "The Masterclass: AI for Sales High-Growth Outreach", "description": "Master the art of AI-powered sales with advanced lead generation and automation frameworks designed for high-growth businesses. The definitive AI Sales Masterclass in Singapore.", "provider": { "@type": "EducationalOrganization", "name": "Koryu Keystone Academy", "sameAs": "https://koryukeystone.com.sg" }, "educationalLevel": "Professional", "teaches": [ "Lead Generation Frameworks", "Sales Automation", "AI-Powered Outreach", "Conversion Optimization" ], "audience": { "@type": "Audience", "audienceType": "Sales Leaders & Entrepreneurs" }, "offers": { "@type": "Offer", "price": "1500", "priceCurrency": "SGD", "availability": "https://schema.org/InStock" } }, { "@type": "Course", "position": 3, "name": "The Workshop: Service Leadership, Powered by AI", "description": "Bridge the gap between human emotional intelligence and digital efficiency. Learn to orchestrate Service Symbiosis where AI handles data and speed, while you focus on empathy, judgment, and complex problem-solving.", "provider": { "@type": "EducationalOrganization", "name": "Koryu Keystone Academy", "sameAs": "https://koryukeystone.com.sg" }, "educationalLevel": "Professional", "teaches": [ "Service Symbiosis Foundations", "Empathy at Scale with AI Scripts", "AI Roleplay Coaching", "De-escalation Techniques" ], "audience": { "@type": "Audience", "audienceType": "CX Managers, Team Leads, Senior Support Agents, Customer Success Managers" }, "offers": { "@type": "Offer", "price": "300", "priceCurrency": "SGD", "availability": "https://schema.org/InStock" } } ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is Koryu Keystone Academy?", "acceptedAnswer": { "@type": "Answer", "text": "Koryu Keystone Academy (KKA) is a Singapore-based AI business training academy that provides practical AI frameworks, workforce transformation programmes, and cross-border professional accreditation pathways. KKA has a range of highly qualified master trainers - such as Chai Kok Young (PwC Consultant, Multi-Listed Company CTO) and Sam Koh (DDDLP-Certified Workforce Strategist, CCP Programme Manager)." } }, { "@type": "Question", "name": "What courses does Koryu Keystone Academy offer?", "acceptedAnswer": { "@type": "Answer", "text": "KKA offers three main programmes: (1) The Workshop: Build Real AI for Your Business — hands-on AI implementation for SME owners at SGD 300, (2) The Masterclass: AI for Sales High-Growth Outreach — advanced lead generation and automation for sales leaders at SGD 1,500, and (3) The Workshop: Service Leadership, Powered by AI — customer experience leadership training for CX managers at SGD 300." } }, { "@type": "Question", "name": "Who are the instructors at Koryu Keystone Academy?", "acceptedAnswer": { "@type": "Answer", "text": "KKA features a range of expert instructors: Chai Kok Young, an AI Advocate & Master Trainer with 20+ years of experience as a technology strategist currently serving as PwC Consultant and CTO for multiple listed companies; and Sam Koh, a DDDLP-Certified Workforce Transformation Strategist and CCP approved programme manager specialising in career conversion programmes and job redesign. We will update the website as we bring more highly qualified trainers." } }, { "@type": "Question", "name": "Does Koryu Keystone Academy offer cross-border accreditation?", "acceptedAnswer": { "@type": "Answer", "text": "Koryu Keystone Academy is working to provide cross-border professional accreditation pathways that are recognised regionally, making it ideal for professionals working across multiple markets." } }, { "@type": "Question", "name": "Where is Koryu Keystone Academy located?", "acceptedAnswer": { "@type": "Answer", "text": "Koryu Keystone Academy Pte. Ltd. (UEN: 202603593Z) is located at 60 Paya Lebar Road #04-16, Paya Lebar Square, Singapore 409051. Contact us at +65 93851503 or via WhatsApp." } }, { "@type": "Question", "name": "What is the Career Conversion Programme (CCP)?", "acceptedAnswer": { "@type": "Answer", "text": "The Career Conversion Programme (CCP) is a Singapore government initiative that helps employers reskill mid-career hires with salary support up to 90%. Sam Koh, KKA's Workforce Transformation Strategist, is a CCP approved programme manager who guides organisations through the application and implementation process." } }, { "@type": "Question", "name": "What is Service Symbiosis in AI leadership?", "acceptedAnswer": { "@type": "Answer", "text": "Service Symbiosis is a framework taught at KKA where AI handles data, speed, and recall, while human agents focus on empathy, judgment, and complex problem-solving. This approach enables organisations to deliver hyper-personalised customer service at scale by integrating AI tools with human emotional intelligence." } } ] }, { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "Koryu Keystone Academy", "image": "https://koryukeystone.com.sg/kka-logo.png", "@id": "https://koryukeystone.com.sg", "url": "https://koryukeystone.com.sg", "telephone": "+65-93851503", "address": { "@type": "PostalAddress", "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square", "addressLocality": "Singapore", "postalCode": "409051", "addressCountry": "SG" }, "geo": { "@type": "GeoCoordinates", "latitude": 1.318, "longitude": 103.893 }, "openingHoursSpecification": { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "09:00", "closes": "18:00" }, "priceRange": "$$" }, { "@context": "https://schema.org", "@type": "WebSite", "name": "Koryu Keystone Academy", "url": "https://koryukeystone.com.sg", "description": "Koryu Keystone Academy provides AI business training, workforce transformation programmes, and cross-border professional accreditation in Singapore.", "publisher": { "@type": "Organization", "name": "Koryu Keystone Academy Pte. Ltd." }, "inLanguage": "en-SG" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://koryukeystone.com.sg" }, { "@type": "ListItem", "position": 2, "name": "Courses", "item": "https://koryukeystone.com.sg/#courses" }, { "@type": "ListItem", "position": 3, "name": "Instructors", "item": "https://koryukeystone.com.sg/#instructor" }, { "@type": "ListItem", "position": 4, "name": "FAQ", "item": "https://koryukeystone.com.sg/#faq" } ] } ] --- [![Koryu Keystone Academy](/assets/kka-logo-irECGYjW.png)](/) [Home](/) [Programmes](/programs) Grants [Free Courses](/free-courses)[Events](/event/e2i-PCM-Event)[For Organisations](/#organisations)[Faculty](/#faculty)[About](/#about)[FAQ](/#faq)[Contact](/#contact) # Privacy Policy **Koryu Keystone Pte. Ltd.** ("Koryu Keystone Academy", "we", "us", or "our") Last updated: 5 Feb 2026 ## 1\. Introduction Koryu Keystone Academy respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with us, including when you: - Enrol in or attend our courses, workshops, or events - Register interest, submit enquiries, or download materials - Subscribe to mailing lists or marketing communications - Visit our website or engage with our digital platforms By interacting with us or providing your personal data, you acknowledge and consent to the practices described in this Privacy Policy. ## 2\. Scope and Adult Participation Koryu Keystone Academy provides training and educational programmes intended for adults. By engaging with our services, you confirm that you are at least 18 years of age or otherwise legally able to consent to the collection and use of your personal data under the PDPA. ## 3\. Personal Data We Collect We may collect personal data including, but not limited to: ### (a) Identity & Contact Information - Full name - Email address - Mobile number - Organisation / company name - Job title or professional role ### (b) Course & Engagement Information - Course registrations and attendance records - Feedback, assessments, surveys, or testimonials - Certificates issued and participation history ### (c) Marketing & Communication Data - Email subscription preferences - Marketing engagement (e.g. email opens, clicks, responses) - Event participation history ### (d) Technical & Usage Data - IP address - Device and browser information - Website usage data via cookies or analytics tools ## 4\. Purposes for Collection, Use, and Disclosure We collect, use, and disclose personal data for the following purposes: ### (a) Core Business & Educational Purposes - Administering course registrations and attendance - Delivering training programmes, workshops, and events - Issuing certificates or confirmations of participation - Managing payments, invoices, and records ### (b) Communications & Customer Support - Responding to enquiries or requests - Providing updates relating to courses you registered for - Managing post-course follow-ups and alumni engagement ### (c) Marketing & Promotional Purposes We may use your personal data to: - Send emails, messages, or updates about: - Upcoming courses and workshops - Alumni or advanced programmes - Promotions, events, or partnerships - Share educational content, insights, or invitations relevant to your interests **Legal Basis:** Marketing communications are sent with your consent, or pursuant to the PDPA's Business Improvement and Legitimate Interests provisions, where applicable. You may withdraw your consent at any time (see Section 9). ### (d) Business Improvement & Analytics - Analysing course demand and engagement - Improving curriculum, delivery, and marketing effectiveness - Internal reporting and strategic planning ### (e) Legal & Regulatory Purposes - Complying with legal obligations - Resolving disputes - Enforcing our terms and policies ## 5\. Consent and Deemed Consent By providing your personal data to us, you consent to its collection, use, and disclosure for the purposes set out in this Privacy Policy. Where permitted under the PDPA, consent may also be deemed where: - You voluntarily provide personal data for a specific purpose - The use of your data is reasonably related to that purpose - The purpose would be obvious to a reasonable person ## 6\. Disclosure of Personal Data We may disclose personal data to: - Service providers (e.g. email platforms, CRM systems, event tools) - Professional advisors (e.g. auditors, consultants, legal counsel) - Government or regulatory authorities where required by law All third parties are required to protect personal data and use it only for authorised purposes. ## 7\. Data Protection & Retention We implement reasonable administrative, technical, and physical safeguards to protect personal data against: - Unauthorised access - Disclosure - Loss or misuse Personal data is retained only for as long as necessary to fulfil the purposes stated, or as required by law, after which it will be securely deleted or anonymised. ## 8\. Accuracy of Personal Data You are responsible for ensuring that personal data you provide to us is accurate and complete. Please notify us of any changes to your information. ## 9\. Withdrawal of Consent & Marketing Opt-Out You may: - Withdraw consent to the use of your personal data - Opt out of marketing communications by: - Clicking the "unsubscribe" link in our emails, or - Contacting us using the details below Withdrawal of consent will not affect our ability to continue providing services that require such data, where permitted by law. ## 10\. Access and Correction Requests You may request: - Access to personal data we hold about you - Correction of inaccurate or incomplete data Requests may be subject to administrative fees and verification requirements, as permitted under the PDPA. ## 11\. Cookies and Analytics Our website may use cookies or similar technologies to: - Improve user experience - Analyse website traffic - Support marketing and analytics efforts You may manage cookie preferences through your browser settings. ## 12\. International Transfers Where personal data is transferred outside Singapore, we will ensure that the receiving party provides a level of protection comparable to the PDPA. ## 13\. Contact Information (Data Protection Officer) For any questions, requests, or complaints relating to personal data, please contact: **Data Protection Officer** Koryu Keystone Academy Email: [privacy@koryukeystone.com](mailto:privacy@koryukeystone.com) ## 14\. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will be published on our website and will apply upon publication. Koryu Keystone Academy Pte. Ltd. UEN: 202603593Z Registered Address: 60 Paya Lebar Road #04-16. Paya Lebar Square. Singapore 409051 ![Koryu Keystone Academy](/assets/kka-logo-irECGYjW.png) [](https://www.tiktok.com/@kka_1_23?is_from_webapp=1&sender_device=pc)[](https://www.linkedin.com/company/koryukeystoneacademy/) © 2026 Koryu Keystone Academy. All rights reserved. [Privacy Policy](/privacy-policy)[Terms of Service](/terms-of-service)[Contact](https://wa.me/6589151503) Chat with Us [](https://wa.me/6589151503?text=I'm%20interested%20in%20the%20KKA%20AI%20programs.)