---
title: "NTUC UTAP Grant Guide | Koryu Keystone Academy"
url: https://koryukeystone.com.sg/
description: "A clear guide to the NTUC Union Training Assistance Programme (UTAP) — eligibility, claim amounts, AI tool subscription support, and how to apply. Use UTAP for your KKA training."
lang: en
---

Image: NTUC (https://koryukeystone.com.sg/assets/ntuc-logo-Dgq3SWom.svg)
Grants & Funding

# Union Training Assistance Programme (UTAP)

UTAP is an NTUC member benefit that defrays the cost of skills upgrading. NTUC members can claim **50% of their nett course fee** for approved courses — and from 1 May 2026, eligible AI tool subscriptions too — up to the annual cap.

Visit Official NTUC UTAP Page: https://www.ntuc.org.sg/uportal/programmes/union-training-assistance-programme

Browse UTAP-Friendly Courses: https://koryukeystone.com.sg/grants/ntuc-utap/courses

### Annual Claim Caps

S$250/year

Members below 40 years old

S$500/year

Members aged 40 and above

Cap is shared across courses, assessments and (from May 2026) AI tool subscriptions.

About

## What is UTAP?

The **Union Training Assistance Programme (UTAP)** is a training benefit administered by NTUC (National Trades Union Congress) to help its members offset the out-of-pocket cost of skills upgrading. It is one of the most generous training subsidies available exclusively to NTUC members in Singapore.

Members enjoy **50% reimbursement of the nett course fee** they paid (after deducting other subsidies such as SkillsFuture and SkillsFuture Credit), capped at S$250 or S$500 per calendar year depending on age.

#### New from 1 May 2026 – 30 April 2028

NTUC members can also claim 50% of subscription fees for selected AI tools, sharing the same annual cap as course fees. You must first complete a UTAP-approved AI course within the year prior to the subscription start date.

Eligibility

## Who Can Claim UTAP?

Paid-up NTUC membership throughout the entire course duration and at the point of claim.

The course must be supported under UTAP and started within the supported period.

Must not be fully sponsored by your company or other funding sources.

Achieve at least 75% attendance and sit for any prescribed assessments.

Submit your UTAP claim within 6 months after course completion.

UTAP cannot be claimed if your course is fully sponsored by your employer or another funding scheme. The 6-month claim window is strictly enforced.

Process

## How to Claim UTAP — 4 Simple Steps

1

### Check Course Eligibility

Search for the course or AI tool on NTUC's UTAP portal to confirm it is supported within the approved period.

2

### Register & Complete the Course

Sign up with us directly, attend at least 75% of the sessions and complete any required assessment.

3

### Submit Your Claim

Log in to UTAP with Singpass, enter your nett course fee paid, and upload your invoice/receipt and certificate of completion.

4

### Receive Reimbursement

Approved claims are typically processed and disbursed within ~4 weeks of submission, directly into your bank account.

Go to UTAP Online Claim Portal: https://utap.ntuc.org.sg/onlineClaim

FAQ

## Frequently Asked Questions

How much can I claim? +

50% of your nett course fee paid (out-of-pocket after other subsidies/credits), capped at S$250/year for members under 40 and S$500/year for members aged 40 and above. The cap is shared across all UTAP-supported claims in the calendar year.

What counts as 'nett course fee paid'? +

The amount you actually pay after deducting SkillsFuture/SSG subsidies and any SkillsFuture Credit used. UTAP reimburses 50% of this figure.

Is the AI tool subscription support included? +

Yes — from 1 May 2026 to 30 April 2028, NTUC members can claim 50% of eligible AI tool subscriptions under the same annual cap, provided they have completed a UTAP-approved AI course within the previous year.

When must I submit my claim? +

Within 6 months of course completion (or the AI tool subscription start date). Late submissions are rejected automatically.

Where do I check my balance or apply? +

Log in at ntuc.org.sg via E-Services using Singpass to view your UTAP balance and submit claims.

Information summarised from NTUC's official UTAP page. For the latest details and edge cases, always refer to ntuc.org.sg (https://www.ntuc.org.sg/uportal/programmes/union-training-assistance-programme) or contact UTAP@e2i.com.sg.

## Ready to Use UTAP for Your Next Course?

Start with our UTAP-claimable hands-on AI workshop — **Think Forward with AI** — and put up to 50% of your fee back in your pocket.

Register for Think Forward with AI: https://koryukeystone.com.sg/courses/think-forward-with-AI
View All Programmes

Chat with Us

Chat on WhatsApp (https://wa.me/6589151503?text=I%27m%20interested%20in%20the%20KKA%20AI%20programs.)

## Structured data

```json
[
  {
    "@context": "https://schema.org",
    "@type": "EducationalOrganization",
    "name": "Koryu Keystone Academy",
    "alternateName": "KKA",
    "url": "https://koryukeystone.com.sg",
    "logo": "https://koryukeystone.com.sg/kka-logo.png",
    "description": "Koryu Keystone Academy provides AI business training, workforce transformation programmes, and cross-border professional accreditation in Singapore.",
    "address": {
      "@type": "PostalAddress",
      "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square",
      "addressLocality": "Singapore",
      "postalCode": "409051",
      "addressCountry": "SG"
    },
    "contactPoint": {
      "@type": "ContactPoint",
      "telephone": "+65-93851503",
      "contactType": "customer service",
      "areaServed": "SG",
      "availableLanguage": "English"
    },
    "areaServed": {
      "@type": "Country",
      "name": "Singapore"
    },
    "hasOfferCatalog": {
      "@type": "OfferCatalog",
      "name": "AI Business Training Programmes",
      "itemListElement": [
        {
          "@type": "OfferCatalog",
          "name": "AI Business Transformation",
          "description": "Hands-on AI implementation workshops and masterclasses for SME owners, sales leaders, and CX managers in Singapore.",
          "itemListElement": [
            {
              "@type": "Offer",
              "itemOffered": {
                "@type": "Course",
                "name": "The Workshop: Build Real AI for Your Business",
                "description": "Hands-on intensive workshop for SME owners implementing practical AI solutions with immediate ROI."
              }
            },
            {
              "@type": "Offer",
              "itemOffered": {
                "@type": "Course",
                "name": "The Masterclass: AI for Sales High-Growth Outreach",
                "description": "Advanced lead generation and automation frameworks for sales leaders and entrepreneurs."
              }
            },
            {
              "@type": "Offer",
              "itemOffered": {
                "@type": "Course",
                "name": "The Workshop: Service Leadership, Powered by AI",
                "description": "Service Symbiosis framework training integrating AI tools with human emotional intelligence for CX leaders."
              }
            }
          ]
        },
        {
          "@type": "OfferCatalog",
          "name": "Workforce Transformation",
          "description": "Career Conversion Programmes, job redesign, and skills-based training for organisations in Singapore.",
          "itemListElement": [
            {
              "@type": "Offer",
              "itemOffered": {
                "@type": "Service",
                "name": "Career Conversion Programme (CCP) Management",
                "description": "Approved programme management for reskilling mid-career hires with salary support up to 90%."
              }
            },
            {
              "@type": "Offer",
              "itemOffered": {
                "@type": "Service",
                "name": "Job Redesign & Skills-Based Training",
                "description": "DDDLP-certified workforce development using design-thinking methodology."
              }
            }
          ]
        }
      ]
    },
    "sameAs": [
      "https://www.linkedin.com/company/koryu-keystone",
      "https://tiktok.com/@koryu_keystone"
    ],
    "founder": {
      "@type": "Person",
      "name": "Chai Kok Young",
      "jobTitle": "AI Advocate & Master Trainer",
      "description": "Technology strategist, PwC Consultant, and CTO for multiple listed companies with 20+ years of industry experience.",
      "worksFor": {
        "@type": "Organization",
        "name": "Koryu Keystone Academy"
      },
      "sameAs": "https://www.linkedin.com/in/kokyoung-chai/"
    },
    "employee": {
      "@type": "Person",
      "name": "Sam Koh",
      "jobTitle": "Workforce Transformation Strategist",
      "description": "DDDLP-Certified Business Development and Learning & Development specialist. CCP approved programme manager specialising in Career Conversion Programmes and job redesign.",
      "worksFor": {
        "@type": "Organization",
        "name": "Koryu Keystone Academy"
      },
      "sameAs": "https://www.linkedin.com/in/koh-leong-sim/"
    },
    "legalName": "Koryu Keystone Academy Pte. Ltd.",
    "taxID": "202603593Z"
  },
  {
    "@context": "https://schema.org",
    "@type": "ProfessionalService",
    "name": "Koryu Keystone Academy",
    "description": "Koryu Keystone Academy provides AI business training, SME AI transformation consulting, and workforce development services in Singapore.",
    "url": "https://koryukeystone.com.sg",
    "telephone": "+65-93851503",
    "address": {
      "@type": "PostalAddress",
      "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square",
      "addressLocality": "Singapore",
      "postalCode": "409051",
      "addressCountry": "SG"
    },
    "serviceType": [
      "AI Business Training",
      "SME AI Transformation",
      "Workforce Transformation",
      "Corporate Training",
      "AI Sales Masterclass"
    ],
    "areaServed": {
      "@type": "Country",
      "name": "Singapore"
    },
    "hasOfferCatalog": {
      "@type": "OfferCatalog",
      "name": "AI Training Services",
      "itemListElement": [
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "AI Business Training Singapore",
            "description": "Hands-on AI implementation workshops for SME owners and business leaders in Singapore."
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "SME AI Transformation Consulting",
            "description": "Practical AI frameworks and automation strategies for small and medium enterprises."
          }
        },
        {
          "@type": "Offer",
          "itemOffered": {
            "@type": "Service",
            "name": "AI Sales Masterclass",
            "description": "Advanced AI-powered lead generation, outreach automation, and conversion optimisation for sales teams."
          }
        }
      ]
    }
  },
  {
    "@context": "https://schema.org",
    "@type": "ItemList",
    "name": "AI Business Training Courses",
    "description": "Professional AI training programs for business transformation and workforce development in Singapore",
    "itemListElement": [
      {
        "@type": "Course",
        "position": 1,
        "name": "The Workshop: Build Real AI for Your Business",
        "description": "A hands-on intensive workshop designed for SME owners who want to implement practical AI solutions that deliver immediate ROI. Includes hands-on AI tool implementation, custom automation workflows, and real business case studies.",
        "provider": {
          "@type": "EducationalOrganization",
          "name": "Koryu Keystone Academy",
          "sameAs": "https://koryukeystone.com.sg"
        },
        "educationalLevel": "Professional",
        "teaches": [
          "AI Tool Implementation",
          "Custom Automation Workflows",
          "Business Case Studies",
          "SME AI Transformation"
        ],
        "audience": {
          "@type": "Audience",
          "audienceType": "SME Owners"
        },
        "hasCourseInstance": {
          "@type": "CourseInstance",
          "courseMode": "onsite",
          "startDate": "2026-02-26",
          "location": {
            "@type": "Place",
            "name": "Singapore",
            "address": {
              "@type": "PostalAddress",
              "addressLocality": "Singapore",
              "addressCountry": "SG"
            }
          }
        },
        "offers": {
          "@type": "Offer",
          "price": "300",
          "priceCurrency": "SGD",
          "availability": "https://schema.org/InStock",
          "validFrom": "2025-01-01"
        }
      },
      {
        "@type": "Course",
        "position": 2,
        "name": "The Masterclass: AI for Sales High-Growth Outreach",
        "description": "Master the art of AI-powered sales with advanced lead generation and automation frameworks designed for high-growth businesses. The definitive AI Sales Masterclass in Singapore.",
        "provider": {
          "@type": "EducationalOrganization",
          "name": "Koryu Keystone Academy",
          "sameAs": "https://koryukeystone.com.sg"
        },
        "educationalLevel": "Professional",
        "teaches": [
          "Lead Generation Frameworks",
          "Sales Automation",
          "AI-Powered Outreach",
          "Conversion Optimization"
        ],
        "audience": {
          "@type": "Audience",
          "audienceType": "Sales Leaders & Entrepreneurs"
        },
        "offers": {
          "@type": "Offer",
          "price": "1500",
          "priceCurrency": "SGD",
          "availability": "https://schema.org/InStock"
        }
      },
      {
        "@type": "Course",
        "position": 3,
        "name": "The Workshop: Service Leadership, Powered by AI",
        "description": "Bridge the gap between human emotional intelligence and digital efficiency. Learn to orchestrate Service Symbiosis where AI handles data and speed, while you focus on empathy, judgment, and complex problem-solving.",
        "provider": {
          "@type": "EducationalOrganization",
          "name": "Koryu Keystone Academy",
          "sameAs": "https://koryukeystone.com.sg"
        },
        "educationalLevel": "Professional",
        "teaches": [
          "Service Symbiosis Foundations",
          "Empathy at Scale with AI Scripts",
          "AI Roleplay Coaching",
          "De-escalation Techniques"
        ],
        "audience": {
          "@type": "Audience",
          "audienceType": "CX Managers, Team Leads, Senior Support Agents, Customer Success Managers"
        },
        "offers": {
          "@type": "Offer",
          "price": "300",
          "priceCurrency": "SGD",
          "availability": "https://schema.org/InStock"
        }
      }
    ]
  },
  {
    "@context": "https://schema.org",
    "@type": "FAQPage",
    "mainEntity": [
      {
        "@type": "Question",
        "name": "What is Koryu Keystone Academy?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Koryu Keystone Academy (KKA) is a Singapore-based AI business training academy that provides practical AI frameworks, workforce transformation programmes, and cross-border professional accreditation pathways. KKA has a range of highly qualified master trainers - such as Chai Kok Young (PwC Consultant, Multi-Listed Company CTO) and Sam Koh (DDDLP-Certified Workforce Strategist, CCP Programme Manager)."
        }
      },
      {
        "@type": "Question",
        "name": "What courses does Koryu Keystone Academy offer?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "KKA offers three main programmes: (1) The Workshop: Build Real AI for Your Business — hands-on AI implementation for SME owners at SGD 300, (2) The Masterclass: AI for Sales High-Growth Outreach — advanced lead generation and automation for sales leaders at SGD 1,500, and (3) The Workshop: Service Leadership, Powered by AI — customer experience leadership training for CX managers at SGD 300."
        }
      },
      {
        "@type": "Question",
        "name": "Who are the instructors at Koryu Keystone Academy?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "KKA features a range of expert instructors: Chai Kok Young, an AI Advocate & Master Trainer with 20+ years of experience as a technology strategist currently serving as PwC Consultant and CTO for multiple listed companies; and Sam Koh, a DDDLP-Certified Workforce Transformation Strategist and CCP approved programme manager specialising in career conversion programmes and job redesign. We will update the website as we bring more highly qualified trainers."
        }
      },
      {
        "@type": "Question",
        "name": "Does Koryu Keystone Academy offer cross-border accreditation?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Koryu Keystone Academy is working to provide cross-border professional accreditation pathways that are recognised regionally, making it ideal for professionals working across multiple markets."
        }
      },
      {
        "@type": "Question",
        "name": "Where is Koryu Keystone Academy located?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Koryu Keystone Academy Pte. Ltd. (UEN: 202603593Z) is located at 60 Paya Lebar Road #04-16, Paya Lebar Square, Singapore 409051. Contact us at +65 93851503 or via WhatsApp."
        }
      },
      {
        "@type": "Question",
        "name": "What is the Career Conversion Programme (CCP)?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "The Career Conversion Programme (CCP) is a Singapore government initiative that helps employers reskill mid-career hires with salary support up to 90%. Sam Koh, KKA's Workforce Transformation Strategist, is a CCP approved programme manager who guides organisations through the application and implementation process."
        }
      },
      {
        "@type": "Question",
        "name": "What is Service Symbiosis in AI leadership?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Service Symbiosis is a framework taught at KKA where AI handles data, speed, and recall, while human agents focus on empathy, judgment, and complex problem-solving. This approach enables organisations to deliver hyper-personalised customer service at scale by integrating AI tools with human emotional intelligence."
        }
      }
    ]
  },
  {
    "@context": "https://schema.org",
    "@type": "LocalBusiness",
    "name": "Koryu Keystone Academy",
    "image": "https://koryukeystone.com.sg/kka-logo.png",
    "@id": "https://koryukeystone.com.sg",
    "url": "https://koryukeystone.com.sg",
    "telephone": "+65-93851503",
    "address": {
      "@type": "PostalAddress",
      "streetAddress": "60 Paya Lebar Road #04-16, Paya Lebar Square",
      "addressLocality": "Singapore",
      "postalCode": "409051",
      "addressCountry": "SG"
    },
    "geo": {
      "@type": "GeoCoordinates",
      "latitude": 1.318,
      "longitude": 103.893
    },
    "openingHoursSpecification": {
      "@type": "OpeningHoursSpecification",
      "dayOfWeek": [
        "Monday",
        "Tuesday",
        "Wednesday",
        "Thursday",
        "Friday"
      ],
      "opens": "09:00",
      "closes": "18:00"
    },
    "priceRange": "$$"
  },
  {
    "@context": "https://schema.org",
    "@type": "WebSite",
    "name": "Koryu Keystone Academy",
    "url": "https://koryukeystone.com.sg",
    "description": "Koryu Keystone Academy provides AI business training, workforce transformation programmes, and cross-border professional accreditation in Singapore.",
    "publisher": {
      "@type": "Organization",
      "name": "Koryu Keystone Academy Pte. Ltd."
    },
    "inLanguage": "en-SG"
  },
  {
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "itemListElement": [
      {
        "@type": "ListItem",
        "position": 1,
        "name": "Home",
        "item": "https://koryukeystone.com.sg"
      },
      {
        "@type": "ListItem",
        "position": 2,
        "name": "Courses",
        "item": "https://koryukeystone.com.sg/#courses"
      },
      {
        "@type": "ListItem",
        "position": 3,
        "name": "Instructors",
        "item": "https://koryukeystone.com.sg/#instructor"
      },
      {
        "@type": "ListItem",
        "position": 4,
        "name": "FAQ",
        "item": "https://koryukeystone.com.sg/#faq"
      }
    ]
  },
  {
    "@context": "https://schema.org",
    "@type": "FAQPage",
    "mainEntity": [
      {
        "@type": "Question",
        "name": "How much can I claim?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "50% of your nett course fee paid (out-of-pocket after other subsidies/credits), capped at S$250/year for members under 40 and S$500/year for members aged 40 and above. The cap is shared across all UTAP-supported claims in the calendar year."
        }
      },
      {
        "@type": "Question",
        "name": "What counts as 'nett course fee paid'?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "The amount you actually pay after deducting SkillsFuture/SSG subsidies and any SkillsFuture Credit used. UTAP reimburses 50% of this figure."
        }
      },
      {
        "@type": "Question",
        "name": "Is the AI tool subscription support included?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Yes — from 1 May 2026 to 30 April 2028, NTUC members can claim 50% of eligible AI tool subscriptions under the same annual cap, provided they have completed a UTAP-approved AI course within the previous year."
        }
      },
      {
        "@type": "Question",
        "name": "When must I submit my claim?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Within 6 months of course completion (or the AI tool subscription start date). Late submissions are rejected automatically."
        }
      },
      {
        "@type": "Question",
        "name": "Where do I check my balance or apply?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Log in at ntuc.org.sg via E-Services using Singpass to view your UTAP balance and submit claims."
        }
      }
    ]
  }
]
```